Fraud Alerts
Protect your financial identity by reading about the current phising, vhising, and identity theft scams here.
New: 1/18/2012
PHONE SCAM:
There is another phone scam circulating through the area. The phone scam starts by saying that your debit card has been deactivated. They then try to get your card number, expiration date, and often the code on the back of the card to “verify their identity” to get it reactivated.
This is not a legitimate call. Community First Credit Union will never ask for your full card number, expiration date, or code. If you have received a phone call like this and gave away personal information regarding your debit or credit card call us immediately at 830-7200.
New: 7-27-2011
There is an email that claims to be from StubHub stating that there has been a charge to your Credit Card and wants you to verify your Credit Card information.
This link takes you to a phising website. If you have received a email like this and gave away personal information regarding your debit or credit card call us immediately at 830-7200.
7-27-2011
Website Scam:
This 'pop-up'website (http://creditchecknow2011.com) is pretending to be affiliated with Community First Credit Union. Community First Credit Union is NOT affiliated with them in any way. This website will ask you to sign up for a Credit Report, but will ask for your credit card information. These pop-up windows are usually viruses or spyware/maluware that are installed on your computer. Its best practice to keep your Anti Virus software up to date, and regularly clean out your temporary Internet folder.
(Here is an example of the message)
Attention Communityfirstcu.org Visitor,
Data Security Breach Information
We want to make you aware of a situation that has occured that could be related to your personal information. Recently, there was a massive system breach at Epsilon, a third party vendor that supplies marketing services to a number of companies, including Chase, Verizon, Visa, Target, Best Buy, American Express, Communityfirstcu.org, US Bank and many others. Files containing personal customer information were compromised.
Customer names, email addresses and some account details were exposed. Because of the increased risk of identity theft, we are urging you to check your credit report for any activity that you did not authorize.
To help protect you against this data breach, we have made your credit score available at no charge until 11:59 pm, Wednesday, July 27, 2011. Please be aware that although your credit score is free, a credit card will be required to validate your identity.
*Please Note: Your updated Credit Score is available for FREE Today, Wednesday, July 27, 2011.
Your credit score is updated on a monthly basis.
This page is neither affiliated nor sponsored by Communityfirstcu.org .
7-26-2011
Phone Scam:
Frauders are calling pretending to be a "Head Manager" of the Credit Union. They will offer you a lower rate and sometimes a cash reward. They then ask you for your Social Security Number and Credit Card Numbers. THIS IS A SCAM. Community First Credit Union will never ask for your Social Security Number, Full Credit Card number, expiration date, or code. If you have received a phone call like this and gave away personal information regarding your debit or credit card call us immediately at 830-7200.
7-21-2011
Vising Phone Scam:
Police agencies and attorney general offices around the country have been issuing warnings recently about the resurfacing of a vishing scam that usually cycles through. The scammers will call and/or text claiming to represent Community First Credit Union.
The message often starts by stating their debit card has been blocked due to unusual activity and to press 1 (when a call) or return the call to a certain number (when a text). They are then asked for their debit card number, expiration date, and often the code on the back of the card to “verify their identity.”
This is not a legitimate call. Community First Credit Union will never ask for your full card number, expiration date, or code. If you have received a phone call like this and gave away personal information regarding your debit or credit card call us immediately at 830-7200.
3-16-2011
Phising Scam:
There is a phishing email pretending to come from BANK SECURITY (https://www.banksecurity.com/accountverfication/index.html.) This email states that your account is locked from fraud attempts and wants you to click on a fake link to verify your information.
If you receive this email, DO NOT ENTER ANY INFORMATION, and delete it. If you have received an email like this and gave away personal information regarding your financial information call us immediately at 830-7200.
2-25-2011
Phising Scam:
There is a phishing email pretending to come from nacha.org . This email states that you have a rejected ACH transfer and you need to verify it by clicking on a link. This link will take you to another webpage that has nothing to do with NACHA. This phishing email is attempting to fraudulently gather financial information from you when you click on the embedded link.
If you receive this email (shown below), DO NOT ENTER ANY INFORMATION, and delete it. If you have received an email like this and gave away personal information regarding your financial information call us immediately at 830-7200.
Subject: ACH transaction cancelledThe ACH transfer , recently initiated from your bank account (by you or any other person), was cancelled by the Electronic Payments Association. Please click here to view details
Phone Fraud:
We have become aware of a current phone fraud from this number: 1 800 391 8627. The call states that your debit card with your financial institution has been deactivated. They will ask for your 16 digit card number, pin, and expiration date to reactivate your card.
If you receive a call from this number hang up. This is not a legitimate call. If you have received a phone call like this and gave away personal information regarding your debit or credit card call us immediately at 830-7200.
7-23-2010
Phone Fraud:
We have become aware of a current automated phone fraud from this number: 615-724-7999 stating that your card with your financial has been deactivated due to a security breech on the card. The call asks you to enter your 16 digit card number to reactivate your card. If you receive a call from this number hang up. This is not a legitimate call. If you have received a phone call like this and gave away personal information regarding your debit or credit card call us immediately at 830-7200.
6-28-2010
Phone Fraud:
There is a phone fraud going around coming from this number: 603-659-9999
They are trying to fool you into giving your financial information away, pretending that you need to activate your Credit Card. If you receive a call from this number hang up. If you have received a phone call like this and gave away personal information regarding your debit or credit card call us immediately at 830-7200.
6-24-2010
Phising Scam:
A phishing email attempts to fraudulently gather credit card information from you when you click on the embedded link. If you receive this email (shown below), DO NOT ENTER ANY INFORMATION, and delete it. If you have received an email like this and gave away personal information regarding your debit or credit card call us immediately at 830-7200.
Due the repeated fraud attempts, your card has been deactivated. Reactivate your card using the secured MasterCard site using the link bellow: http://www.mastercardr.com/cards/cards.html?reactivate.asp
Copyright 1994-2010 MasterCard. All Rights Reserved.
6-10-2010
Phone Fraud:
There is a phone fraud going around coming from this number: 817-688-7853
They are trying to get you to activate your ATM card. If you receive a call from this number hang up. If you have received an phone call like this and gave away personal information regarding your debit or credit card call us immediately at 830-7200.
5-25-2010
Email Fraud:
There is a email scam floating around the interent. This specific email will pretend to be someone you know who claims they have been robbed over seas and need you to forward them money. If you receive a email like this delete it. If you have given personal information regarding your debit or credit card call us immediately at 830-7200.
4-19-2010
Phone Fraud:
There is a phone fraud going around coming from this number: 920-462-0528.
They say their from East WI Savings Bank (Red Flag) telling us our card has been deactivated and to contact them by phone (920-462-0528) to re-activate the card. If you receive a call from this number hang up. If you have received an phone call like this and gave away personal information regarding your debit or credit card call us immediately at 830-7200.
3-09-2010
Phone Fraud:
There is a phone fraud going around coming from this number: 408-587-2103.
They claim to know your Credit Card Number and are offering you a gift if your participate. If you receive a call from this number hang up. If you have received an phone call like this and gave away personal information regarding your debit or credit card call us immediately at 830-7200.
2-10-2010
Fraud Website:
This 'pop-up'website (http://server2.mediajmp.com/surveys/index.html?sub=communityfirstcu.org) is pretending to be affiliated with Community First Credit Union. Community First Credit Union is NOT affiliated with them in any way. This website will ask you 4 questions and then offer you a free product. You pay shipping, but what really happens is that they sign you up for other Internet services which you are not aware of. These pop-up windows are usually viruses that are installed on your computer. Its best practice to keep your Anti Virus software up to date, and regularly clean out your temporary Internet folder.
2-08-10
A new phishing email attempts to fraudulently gather credit card information from you when you click on the embedded link. If you receive this email (shown below), DO NOT ENTER ANY INFORMATION, and delete it. If you have received an email like this and gave away personal information regarding your debit or credit card call us immediately at 830-7200.
1-25-10
A new phishing scam attempts to fraudently gather credit card information from you when you login to PC Home Banking. After you enter your user ID, the scam presents a page which requests your credit card information, including your number, expiration date, CVV code and PIN under the false pretense of verifying your identity. If you receive this page (shown below), DO NOT ENTER ANY INFORMATION, instead end your session and contact Community First.
Community First will NEVER ASK YOU to enter credit card information online to verify your identity. When we do need to verify your identity, our Multi-Factor Authentication System asks you a series of questions that you have selected as a means of verification as well as displaying the picture of your choice for your peace-of-mind in knowing you have securely accessed our site.
The scam is believed to be powered by a virus and particularly targets Internet Explorer. However, if you receive this message in any browser, do not enter any information, end your session and contact Community First. For your best protection, we also recommend contacting your virus protection provider or a computer professional to have your computer thoroughly scanned and cleaned of viruses.
11-23-09
Vhising Phone Scam:
Automated phone call stating check card is locked. Message stats to unlock card you must dial 1-800-391-8627. This is a phone scam or Vhising Scam. If you have received a call like this and gave away personal information regarding your debit or credit card call us immediately at 830-7200.
11-18-09
Fraud Website:
This 'pop-up'website (http://surveyconsumers.org/) is pretending to be affiliated with Community First Credit Union. Community First Credit Union is NOT affiliated with them in any way. This website will ask you 4 questions and then offer you a free product. You pay shipping, but what really happens is that they sign you up for other internet services which you are not aware of.
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