ANYWHERE BANKING

Connecting you and your money wherever you are.

Banking on the GoBanking on the Go

Managing your money securely and conveniently.

 

Delivering personalized service is important to us. So is the security of your accounts. We combine high-touch standards with high-tech services to provide you easy digital access to your accounts while insuring your personal information and money stay safe.

Enjoy more control and convenience.

With digital banking and anytime access to a full suite of tools, you can:

Checkmark icon.

Check your account balances and transfer money between accounts


set alerts.

Set alerts to stay on top of transactions and balance levels


secure messaging.

Connect with us though secure messaging


manage your budget.

Manage your budget and track spending


get purchases.

Get purchase and payment details


update personal info.

Update your personal information and give your accounts nicknames


borrow money.

Borrow money and transfer money from lines of credit


transfer money.

Transfer money to another member of Community First


Online and Person-to-Person Payments.

Online Banking also includes BillPayer to manage and pay bills and PopMoney to make person-to-person (P2P) payments to anyone.

 
  • Due-date payments keeps your money until the day the bill is paid

  • Bill reminders help you remember when a bill is coming due

  • Send (or deliver) electronic versions of your bills directly to your account

  • Send and receive money from anyone using an email address or phone number

PopMoney

To activate Online Banking:

 

You can also call 920.820.7200 during business hours to enroll.

 

Go green with e-Statements.

Reduce paper clutter by opting for an electronic version of your monthly statement online each month. It’s safer than having a statement get lost in the mail and it's available sooner.

Q. How do I save my e-Statement?

A. Your e-Statements are saved on our Online Banking Server, for your printing or viewing needs. However, you can elect to save your statement by selecting one and click on the save option (icon) in the viewer.


Q. Will my e-Statement be in Online Banking if for some reason I don’t receive my email notification?

A. Yes, your e-Statement and email notification are independent of one another. If you do not receive your email notification, your e-Statement will still be on Online Banking.
 

Q. How do I print my e-Statement?

A. By first selecting a statement to view, then clicking on the print option (icon) in the viewer.
 

Q. How do I download my e-Statement?

A. By first selecting a statement to view, then clicking on the download option (icon) in the viewer.
 

Q. How do I save my e-Statement?

A. Your e-Statements are saved on our Online Banking Server, for your printing or viewing leisure. However, you can elect to save your statement by selecting one and click on the save option (icon) in the viewer.
 

Q. Will all my statements come electronically?

A. Yes
 

Q. Can I receive a paper statement as well as an electronic statement?

A. No, you can either receive a paper statement or an electronic statement.
 

Q. Why can’t I see the statement(s) of my joint account?

A. According to the law, we must deliver the statement to the primary account holder.
 

Q. When will my e-Statement be available?

A. Your e-Statement will be available by the evening of the fourth business day of each month.
 

Q. Can I get my e-Statement emailed to me instead?

A. No, your e-Statement cannot be emailed at this time. You can log into Online Banking and download as needed.
 

Q. How long will my e-Statement be available online?

A. Your e-Statements will be available on Online Banking for the current year and previous two years. If you need a statement prior to that you can send us a secure message in Online Banking. You can also call or stop at a branch and we can message back, secure email, or print and mail the statement to you.

It’s like having a mobile branch in your back pocket.

We strive to be there for you anytime you need us. That includes providing remote solutions so you can manage your money at all the times and places it's convenient for you.


Your money goes everywhere you are.

We love to serve you at our branches, but we know life gets busy. That’s why we offer complimentary services to keep your money on the move with you when you can’t make it to see us.

Do all your banking from your smartphone.

Our mobile app includes all the services of our Online Banking suite with the added handiness of fitting in your palm or pocket. Plus, you can securely deposit checks directly into your account with the app and your phone’s camera.

 

Download our mobile app today.

download on app store   get it on google play

After downloading the app, click the Register icon in the lower left if this your first time using digital banking services with us.
Remote Deposit

A banking solution for non-smartphones.

No smartphone? No problem. Access your accounts 24/7 with TellerPhone – our voice & touchtone phone banking service – to get instant up-to-date information about your accounts. For access, call 920.830-7325. Outside Wisconsin, call 1.800.924.1550.


 


You can pay from your phone, too.

Connect your debit and credit card to your phone or smartwatch to pay at thousands of retailers nationwide. Works with Apple Pay, Google Pay and Samsung Pay.

Community First offers the convenience
of Apple Pay with our credit and debit cards.

It's the easy, secure way to pay with Touch ID Apple devices. Once you're enrolled in Apple Pay, you can make purchases and check out with a simple touch of your finger at hundreds of thousands of stores and participating apps. 
 
What you need to use Apple Pay:
  • iPhone 6 or iPhone 6 Plus and later (Apple Pay in stores or within apps)
  • Apple WatchTM (Apple Pay in stores)
  • iPad Air 2 or iPad mini 3 and later (Apple Pay within apps)

Easy. Secure. Private.

Mobile convenience with the security you expect
from Community First. When you make payments with Apple Pay:
 
  • Your full card number is not stored on your phone or shown to the merchant
  • You are covered with 24/7 risk and fraud detection systems
  • You can view your transactions on your mobile device
  • You will continue to earn the benefits available with your card, including rewards points for our Great Rewards card users

Setup is simple.

Your Community First debit or credit card will be Apple Pay ready with just a few steps.

Step 1:
On your iPhone and iPad: open Settings, tap Wallet & Apple Pay, then tap Add Credit or Debit Card and follow the onscreen instructions.

Step 2
Tap the camera icon and take a picture of your card to enter your card information automatically or type it in manually. The first card added will become your default payment card, but you can always choose a different card when paying or select a new default.
 
Note: You may be asked to verify your card. If so, you will be prompted to call our processing partner at 866.820.8847 (debit cards) or 800.654.7728 (credit cards). 

Once your information is verified, you will receive a notification on your device that your Community First card is ready to use.  

Add your card to your Apple Watch

Open the Apple Watch app on your iPhone, tap "Wallet & Apple Pay," then tap "Add Credit or Debit Card" and follow the onscreen instructions.

Using Apple Pay 

In-Stores
1. Look for one of these symbols at checkout.   
   

2. Hold the iPhone near the merchant's card reader to authorize payment and place your finger on the Touch ID or double-click the Apple Watch. 


3. Keep your phone or watch by the reader until it vibrates and beeps, indicating your payment was accepted. 


In-App

You can also make purchases within participating apps on iPhone 6, iPad Air 2 and iPad mini 3 using Touch ID. 


Helpful Links

Apple Pay FAQs

What if I still have questions or need help with Apple pay?
Please call 1-855-648-2862 for assistance or stop in at any branch location.
Our hours are Monday – Friday 7:00 am – 6:00 pm and Saturdays 7:00 am – 1:00 pm.

Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.

Samsung Pay is a safe and simple way to use your Community First card for mobile payments and it works at almost any retailer where you can swipe or tap your card. 

Samsung Pay is a safe and simple way to use your Community First card for mobile payments and it works at almost any retailer where you can swipe or tap your card. 

What you need to use Samsung Pay:
  • Samsung Galaxy S6 and newer
  • Samsung Galaxy Note 5 and newer 

Easy. Secure. Private.

Mobile convenience with the security you expect from Community First.
When you make payments with Samsung Pay:
 
  • Your full card number is not stored on your phone or shown to the merchant
  • You are covered with 24/7 risk and fraud detection systems
  • You can view your transactions on your mobile device
  • You will continue to earn the benefits available with your card, including rewards points for our Great Rewards card users

Setup is simple.

Your Community First debit or credit card will be Samsung Pay ready with just a few steps. 

Step 1
Open the app, touch ADD or, if this is the first payment card being added, touch Add a credit card or debit card. 

Step 2
Align your card inside the frame to automatically detect the card number and expiration date and then follow the remaining simple prompts.

Note: You may be asked to verify your card. If so, you will be prompted to call our processing partner at 1.855.648.2862.

Once your information is verified, you will receive a notification that your Community First card is ready to use with Samsung Pay.


Using Samsung Pay. 

Swipe up.
Swipe up from the home button. Or, select the Samsung Pay app icon from your home screen or app tray.

Secure.
Authorize payments by simply scanning fingerprint or entering device pin. 

Hover & Pay.
Hover phone over the in-store card reader.
 

Helpful links


Samsung Pay FAQs

What if I still have questions or need help with Samsung Pay?
Please call 1.855.648.2862 for assistance or stop in at any branch location. Our hours are Monday – Friday 7:00 am – 6:00 pm and Saturdays 7:00 am – 1:00 pm.

Samsung and Samsung Pay, are registered trademarks of Samsung Electronics Co., Ltd. Only compatible with select cards, carriers and Samsung devices; see the Samsung Pay Support page for compatibility information. *Message and data rates may apply. Terms and Conditions are available.

As a Community First Credit Union credit or debit cardholder you can pay with your phone using Google Pay. It's the fast and simple way to pay in millions of places – online, in stores, and more. 


What you need to use Google Pay:
  • Android device running KitKat 4.4 or newer
To determine if you smartphone is compatible with Google Pay, go into your phone settings and tap About Device option to display the Android Operating System.
 

Easy. Secure. Private. 

Mobile convenience with the security you expect from Community First. When you make payments with Google Pay:
  • Your full card number is not stored on your phone or shown to the merchant
  • You are covered with 24/7 risk and fraud detection systems
  • You can view your transactions on your mobile device
  • You will continue to earn the benefits available with your card, including rewards points for our Great Rewards card users

Setup is simple. 

Step 1
Download the Google Pay app from the Google Play Store and open it. 

If your Community First credit or debit card is already linked to your Google account, you can simply add it to the Google Pay app by confirming a few details. 
 
Step 2
Take a photo of your card.

Step 3
You're done. 

Note: You may be asked to verify your card. If so, you will be prompted to "call the card issuer" and you will be connected to our processing partner at 1.855.648.2862. 

Once your information is verified, you will
receive a notification that your Community First card is ready to use.

Using Google Pay. 
Google Pay gives you a new way to pay with your smartphone, offering simplicity, security and choice. Simply:

Step 1
Unlock your device (no need to open the app).
 
Step 2
Hold the back of your device near a contactless payment terminal.

Step 3
Your phone will beep or vibrate, and you'll receive a confirmation on-screen letting you know the payment was made.
 

Helpful Links


Google Pay FAQs

What if I still have questions or need help with Google pay?
Please call 1.855.648.2862 for assistance or stop in at any branch location. Our hours are Monday – Friday 7:00 am – 6:00 pm and Saturdays 7:00 am – 1:00 pm.
 
Google Pay and Android are trademarks of Google LLC.

Do you have more questions about digital banking?