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Systems Support

Home Office-Neenah

Hours: FT

Functions:
Come and grow your career with Community First Credit Union's Systems team!  If you are experienced with information systems, and have a passion for delivering "WOW" service by providing troubleshooting, problem-resolution, and phone support to our internal and external members, this could be the perfect position for you!

The Systems Support position encompasses both data operations (50%) and help desk (50%). Responsibilities include:

  • Accurately maintaining the credit union's data processing
  • Providing help desk support to employees using our technology
  • Providing support to members with online banking questions
 
There are two shifts for this position which rotate: the morning shift is typically 6:45 am - 3:15 pm and the evening shift is typically 12:00 pm - 8:30 pm. The individual in this position will also be scheduled one Saturday per month from 6:45 am to 3:15 pm.
 
Interested?  Here's a little information about us: 

Community First Credit Union is a financial cooperative of people helping people - we are member-owned, and live our name by putting our members, employees, and the community first.  We are one of Wisconsin's largest credit unions, with over $2.8 billion in assets and 130,000+ member-owners. We offer a professional environment; daytime hours (no Sundays!); great benefits - including a pension- to full time and part time employees, including paid holidays, paid time off, retirement benefits, and unparalleled opportunities to get involved in the community and make a difference in people's lives.

We're excited about who we are and what we do.  On top of all of that, we are a financially stable, growing organization - looking for the right people to share our vision on a long-term basis.




Requirements:
A High School diploma or equivalent degree (GED, HSED) is required; Associates degree in information systems is preferred. Two years’ experience with information systems or related field; or equivalent combination of education and experience is also required. Familiarity with CFCU's technical platform and proficiency at reading and updating department procedures is strongly desired. The ability to work a rotating schedule of early morning, late evening, and Saturday hours is a requirement of this position.


Create a career you can be proud of and share our dedication to be a strong partner within the communities we serve!  This is your opportunity to be part of a team where everybody counts, everybody cares and everybody delivers-everyday!






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Community First Credit Union   P.O. Box 1487  Appleton, WI    54912-1487 920.830.7200    1.866.273.2328
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