Fraudulent Text & Email Message Activity
Members have reported receiving fraudulent text messages and emails. They may appear as follows:
Phone Scam with voicemail using the Community First phone number.
Do NOT interact with this message. Dial our number directly if you need to get in contact with us.
Do not engage with or respond to a text or email like this. Instead, if you have any concerns, always contact us directly at phone numbers you know to be Community First or visit us in person.
Never provide PIN, digital banking credentials or other sensitive information to anyone who calls or texts you to ask for it – even if they claim to be us. We will never ask for that information.
If you believe you may have given your information by mistake, please contact us immediately so we can take steps to protect your accounts.
- Contact our Member Contact Center at (920) 830-7200 or 1-866-273-2328.
- Change your Digital Banking Password.
- Refresh Digital Banking Security Questions.
- Setup Digital Banking notifications to more actively monitor your account activity.