Q. Do I have to sign up for both types?
A. You may choose to only have Check/ACH overdraft protection, but to have Debit Card overdraft protection, you must enroll in both.
Q. Why are there two different types of overdraft protection?
A. Federal regulations require you sign-up to maintain overdraft services specifically for debit card transactions. Otherwise your debit card purchases may be declined if you do not have enough money in your account even if you have had overdraft protection in the past.
Q. I've never overdrawn my account (or have only used it once or twice); I don't need overdraft services.
A. You may never need it. Sometimes, though, mistakes happen through no fault of your own. By opting-in, you can avoid the additional inconvenience of having your transactions declined or expensive fees from retailers. Remember, the protection costs you nothing if you never use it.
Q. If I don't have the money, I don't want to overdraw my account.
A. From time to time, unintentional overdrafts can happen. By opting-in, you can avoid the additional inconvenience of having your transactions denied or checks returned. Remember, this protection costs you nothing if you never use it.
Q. How much does it cost?
A. If you never use overdraft services, it costs you nothing. It's just there in case you need it. See the fee chart for current costs.
Q. If I opt-in or opt-out, can I change my mind later?
A. Yes. You may change your selection at anytime. Simply contact us.
Q. Does my spouse (or any joint member) have to sign also?
A. No. Just one account owner's consent is needed.
Q. If my account is overdrawn, am I still charged for each occurrence?
A. If you choose to have on your account, a fee will apply for each transaction that overdraws your account. The total number of overdraft fees (from any source) you can receive in a single day is limited to six. Likewise, the protection costs you nothing if you never use it.
Q. What do I have to do if I have more than one checking account?
A. Multiple accounts aren't a problem. Simply make your selection for each account number.
Q. What do you mean my debit card will be declined if I don't Opt-In?
A. If you do not give us permission to authorize a purchase that would overdraw your account, your card will be declined at the point of sale, causing a potentially embarrassing and inconvenient situation.
Q. Is there a charge if my debit card transaction is declined?
A. No, there is no fee if you opt-out of Debit Card Overdraft Services and your debit card is declined at a point-of-purchase. But you may find yourself in a difficult situation that will require a different form of payment.